We understand there is a lot of confusion surrounding care for hearing loss and pricing for hearing aids and services. We desire to be as transparent as possible and have outlined our pricing details below.

Our treatment plans are broken into two parts, the DEVICE(S) and a SERVICE component (think of it as parts and labor, if you will). When trusting us regarding the hearing aid selection process, the device(s) component of your plan including style, power, and technology tier, will be selected for you by your provider and be presented as a professional recommendation reflecting the best current market pricing that our office can obtain for you! Or we have options for you to bring your own devices!

All of our SERVICE plans include:

1. Our thorough First Year Pathway onboarding schedule of care:

   2-week “tune-up”

   1-month “powertrain” validation (aided/unaided testing)

   3-month “gauge” and graduation

   6-month device “detail”

2. Prescriptive programming known as Real Ear Measures or Live Speech Mapping (REM/LSM) to make sure we are achieving the correct prescription for your hearing loss.

3. A very special resource, Empire's Handbook for Success, authored and designed by Dr. Worley as a rehabilitative guide for the individuals/families in our care as well as a free gift (typically an at-home earwax removal kit or earplugs)!

Unique to our office is the option of a 5-year care plan. Many offices only offer three years, but we believe you should have options when paying for care. The value that those two extra years adds as well as the plan perks are unbeatable. Similarly, we believe that having unlimited access to us for at least one year with new hearing aids is best practice and have the option of a shorter 1-year plan for pricing flexibility as well!

Hearing Devices- These range from about $600 up to around $2000 each and we acquire them from a variety of manufacturers including Starkey, Resound, Oticon, Signia, Phonak, Unitron, and Widex. These are a separate cost from the services we provide:

5-Year Plan Includes:

• Five-year unlimited visits including retesting, programming & professional maintenance

• Best in class technology including Loaner Demo units if ever needed!

• Covered replacement for each device for in-warranty Loss & Damage claim! ($700 value)

• Optional 50% discount on an Auditory Training program or Accessory ($150-$250 value)

• Premium Charger included! ($125 value)

• Free Captioned Telephone for your home! (optional, $75 value)

• Empire's Handbook for Success! ($20 value)

• Complimentary Earwax Removal Kit/Earplugs! ($15 value)

• Trade-in, Trade-up opportunity on new technology!!
  

3-Year Plan Includes:

• Three-years unlimited visits including retesting, programming & professional maintenance

• Best in class technology with Optional 25% discount on Accessory (Partner Mic or TV Streamer)

• Auditory Training program included! ($300 value)

• Free Captioned Telephone (optional)

• Empire's Handbook for Success!

• Complimentary Earwax Removal Kit/Earplugs
  

1-Year Plan Includes:

• Unlimited services for one year for programming & professional maintenance

• Best in class technology options

• Free Captioned Telephone (optional)

• Empire's Handbook for Success

• Complimentary Earwax Removal Kit/Earplugs

Other Plans:

Other specialty programs such as Insurance Programs/Vocational Rehabilitation/Refurbished hearing aid offers/ VA Community Care Network will have different pricing structures often in the arena of $0-$2000 out of pocket and will typically include our one-year service plan but may not cover all the same services without additional fees.

Other Pricing Details:

If your insurance company provides coverage for the services desired, we can file a claim upon request, otherwise, payment is due at the time services are rendered.

Cash/Check payments gladly accepted.

Credit/debit processing available with a 4% processing charge.

Menu of Services

Expect these charges outside of a service plan. Typically, these are services that insurances do not assist with, however, if you are within a service plan, these services are available to you at no extra charge!

(*Loss & Damage fee & Loaners waived in 5-year service plan only)

~App/Bluetooth Assistance- $37.50 (10 mins)

~Custom Ear Impressions- $37.50 (one), $56.25 (two), includes shipping box

~Earwax removal- $56.25 (one ear), $75 (two ears)

~Hearing Aid Programming Session - $125 (30 mins)

~In-House Repair Processing Fee w/programming visit- $146.25 (1 or 2 hearing aids, even when in-warranty with manufacturer, covers sending and receiving procedures as well as programming upon return)

~In-House Repair Processing Fee- $37.50 (1 or 2 hearing aids, even when in-warranty with manufacturer, covers sending and receiving procedures)

~*Loaner Devices- $125 (1 or 2 hearing aids to use while yours are out for repair)*

~*Loss & Damage Deductible- $350 each hearing aid while under warranty*

~Receiver Replacement Service- $56.25 each

~Receiver Replacement Service out of warranty- $131.25

~Prescription Matching Programming (Real Ear Measures/Live Speech Mapping), includes a follow-up visit within one month- $275

~Professional Hearing Aid Cleaning (includes new domes, filters, retention lines, cleaned microphone ports, and Redux drying)- $56.25 (one), $75 (two)

~Redux Drying Session (Any two of your ear worn devices!)- $25

~Repeat Hearing Testing- $112.50+ (without insurance)

This menu may not be comprehensive. Any service not listed will be charged at a rate of $18.75 per 5 minutes. 15-minute minimum with our Audiologist.

*We are also happy to assist with hearing aids you may have acquired elsewhere- please give us a call at 843.703.5083 to let us know your situation and make sure we can obtain the appropriate programming equipment ahead of time.